Thursday, April 18, 2013
AnythingElse: Having broken a tooth, I needed attention due to quite severe pain. Trying to get an emergency appointment was so difficult with the receptionist. On arrival, no privacy or discretion from the reception woman, virtually shouted at me. Female dentist was great, considerate, understanding. sorted my initial pain very quickly and sympathetically (and quietly!) Discussed longer-term options and agreed on a further visit to resolve the temporary solution. Back out to face the receptionist again, ....no confidentiality, all my details aired loudly so other patients could hear. terrible attitude Thankfully, a great dentist.