AnythingElse: I was not numb for my first filling and the pain was incredible. Had to have a tooth pulled, my tooth next to it was snapped by the dentist..have had to have the a filling done twice as it has not been filled correctly, they made me pay for it and its still not done correctly. Paid £200 for a partial denture that does not fit and never has but I was told if I wanted an implant I would have to pay £1000. I was then removed from the list for not being able to make an appointment for a check up within 10 days despite my not having anymore annual leave at work to take for said appointment.
AnythingElse: I hadn't been registered with a dentist so hadn't had any work done for a long time, however the dentist went through a checklist of things to ask they asked if i had a dental phobia i replied "No but..." before i could finish they cut me off and started treatment, i wanted to explain that i'd never had treatment for anything so i was worried about what to expect, particularly how painful it might be. Although they didn't make the comments another patient received they were quite brusque. They did a deep clean which was very painful but rather than checking if i was okay they just kept shouting "open wider!" They then told me the best way to treat my gum disease was with a Â£100 implant, given i was an NHS patient i'm not sure how they thought i was able to pay that. I didn't go back for further treatment.
AnythingElse: The dentist at this practice was very keen to sell whitening treatments and gave me the full sales chat while they had their hands in my mouth. This seemed pretty unprofessional as I couldn't decline the marketing spiel or respond to say I wasn't interested. I would not recommend the experience!
Liked: The waiting time was short, the dental nurse was warm & caring
Improved: The attitude of one particular dentist at Armley Dental Practice.
AnythingElse: As a nervous patient, this was my first visit to the dentist for a long time. To be fair to the dentist struck me as knowledgeable and skilled. They explained everything we needed to know about NHS pricing. However, once they examined my teeth they made many comments that I felt were derogatory and unnecessary. Nobody wants to go to the dentist and hear phrases like "urgh that's disgusting" (referring to an abscess I didn't know I had), "I've never ever seen anything as bad as this", and "I wouldn't normally treat you in this state but I'll do it this time." They continued to make such comments throughout the appointment, making me feel as though I'd deliberately ruined my own teeth. I honestly didn't know they were as bad as the dentist said they were! I began to think that they'd made their point, why did they need to keep talking down to me about it? I'd brought someone with me due to my nerves, and when we left their first comment was, "wow that dentist really didn't like you!" I am someone who appreciates honesty, however in my work I have learned to be constructive and to always end on a positive. This is a skill I felt this particular person lacked entirely. Perhaps I caught them on a bad day. I really hope so. After that visit I did not return to have my treatment, due to the way I was spoken to and the impact this had on me as an already nervous patient. Although I certainly do not want to tar all NHS dentists with the same brush, we did wonder if this persons attitude was due to our NHS paying status. The receptionist was OK but a smile was out of the question. I've heard wonderful things about another of the dentists. The dental nurse was also warm and caring towards me. Based on that, I wouldn't want to unfairly judge this practice as a whole, based on the one dentist.