Saturday, June 15, 2013
AnythingElse: I visited this dentist in Birmingham on 12th of June 2013. I got an appointment over the phone and came all the way to Birmingham from Leamington Spa since no local dentist had an available time slot or no dentist was willing to give me an urgent appointment at around 3pm in Leamington Spa area. The dentist and their staff did not hesitate to give me an appointment and after I had spoken to their kind receptionist who found and available time slot for me for 4.30 same day which seems to be impossible in Leamington Spa area I arrived, got a warm welcome from a person who booked my appointment and I waited less than 10 minutes. Then I was seen by very kind and professional the dentist and their nurses who were nice and kind and very very professional. If there wasn't the dentist's willingness and kindheartedness to book an urgent appointment for me I am sure I would remain in lots of pain, but due to professional skills of the highest level I finally got a treatment which absolutely helped me. I thank you very much and I can only say that I do recommend your professional services 100% to everybody since you were the only person willing to help me evem though i am from a different area. Your staff and you are very nice, kind and most of all professional. Thank you very much.
Sunday, February 17, 2013
AnythingElse: I have been under the care of my dentist and their team for over 5 years. The care i recieve is A star. I've had a one tooth in poticular that has been giving me trouble since 2008. My dentist has been tring to save it with numerous fillings ect, however it finally gave up with an abscess. I popped into the surgery with no appiontment on Thursday and they fitted me in no problem. My dentist took a look and i left with a perscription and their personal telephone number. They requested that i inform them of any futher issues regarding the tooth. I started the antibioticts as instructed. However on Saturday the pain had got unbearable and i had to call them. The dentist advised me on ways to relieve the pain and instructed that I continue with the antibiotics and if the pain was still as servere on the Sunday to give them a call. After a restless nights sleep i called my dentist at around 11:00am and informed them the the pain had worsened, they decided that the tooth needed to be taken out and opened the surgery to remove the tooth at a moments notice on a Sunday. I was home by 12.30 with the tooth removed and no pain. My dentist and their team provide a fantastic customer service, staff are friendly, always smiling and it is a pleasure to be a patient there. I would like to say a personal thank you to my dentist for taking such good care of me. Not many places would provide such a service. Kind Regards Neil Trew
Tuesday, December 18, 2012
Liked: This has been my dentist for a fair few years. I had experienced quite a dental trauma before venturing in the practice so was feeling very vulnerable and self conscious. Since being a patient of this dentist, they have transformed my life with excellent work and I have the most amazing smile thanks to them! I would recommend them to everyone they are wonderful!
Improved: Nothing at all. Any expectations were exceeded. The lab he uses is top notch too! My bridge is wonderful, people comment all the time on how beautiful my teeth look :)
AnythingElse: Sign yourself up today, if you are looking for a good dentist that you can trust!
Monday, January 9, 2012
Liked: A professional practice with nice waiting area and a dentist who seemed to understand my problem and treated me gently as I was a little scared. I have since recommended two friends to the practice who are as nervous as me
Improved: Better parking but understand very busy road
AnythingElse: I understand this practices belongs to a group of practices which allows me to be seen in several locations which will suit me
Wednesday, November 9, 2011
Liked: I was very happy with the service and treatment I received. My dentist does not rush appointments and makes me feel very valued, whenever I visit. Their treatment is excellent and as a result, my teeth have improved significantly.
Thursday, October 27, 2011
Improved: Never before have a encountered such a unprofessional medical service the dentist was very aggressive and did not seem interested in listening or discussing my concerns. They had an arrogant attitude of 'I know everything you know nothing so just shut up and accept what I tell you'. Why they had 3 reception staff was unclear as they seemed to be incompetent and had to contact head office to deal with my standard enquiry. There must be better dentists in Birmingham where hopefully I will receive at the very least a competent and courteous service.