Aspire Dental Practice Partnership, 385-387 Ewell Road, Surbiton, KT6 7DG
Saturday, June 15, 2013
AnythingElse: I had an original appointment 2 weeks ago which was a waste of time as they could not find it at the surgery so I made a further appointment for today to see my own dentist as it was a replacement filling and I had to have it replaced by my own dentist otherwise another dentist would not be paid. (No customer service then?), I arrived today to find that my dentist was not in. No prior information given. I was eventually seen 25 minutes later than my appointment time. The dentist today said that the whole filling needed replacing but they were going to just top up the filling today? The original filling lasted 6 weeks, presumably as this a make do and mend it will not last any longer! As it is a front tooth colour matters but the dentist did not match a colour and the filling is too White. Also, I did not realise before leaving the surgery that they did not bother to file down the back of the filling so it is now uneven. This dentist took 8 minutes to do my filling! This is a classic case of another dentist doing someone else's work as quickly as possible without getting paid for it and without any thought for the patient.