Tuesday, July 12, 2011
Liked: The spacious waiting area is really welcoming and bright with those glass walls. The staff at reception, always pleasant and ever willing to help and answer questions. The wonderful people who carry out the actual treatment are always friendly and approachable, very patient as they take time to answer nervous questions and reassure that all will be well taken care of. I like the way they are professional at all times, and put patients and their comfort first which to me comes across as people who do not consider this just a job, as they take pride in what they do. Their calm and easy manner during treatment gives me great comfort and confidence in their expertise. Their assitants too are wonderful and lovely people. I would certainly recommend you to all my friends and family. Thanks for being such a brilliant practice with a wonderful team, Northallerton Alpha Dental studio. I am grateful and happy to be one of your patients.
Improved: Perhaps a water cooler in one corner. Maybe an aquarium with some colourful fish, which may go a long way to calm those with extra nervous disposition like me and kids too. It is pretty good going the way it is anyway.
AnythingElse: Congratulations on having a great team, a great practice in a lovely place with ample, convenient parking, don't ever move please.