Friday, March 8, 2013
AnythingElse: The dentist missed the nerve for the anaesthetic. The pain was intolerable.
Thursday, February 21, 2013
AnythingElse: My dentist is great and knows I am still scared so tries to keep me calm. What really annoys me is they cancel appts very often but instead of having the courtesy to ring me to reappoint, they write to me so I have to spend my money calling them but if I didnt ring to cancel and just didn't show up they would charge me! I have asked them time and time again to just call me but still they send out a letter?
Friday, December 28, 2012
Liked: I have been with this practice for 21 years, they have always been friendly, I can always get an emergency appointment, and never have to wait in waiting room very long :) :)
Friday, July 22, 2011
Liked: The reception staff was very nice and polite.
Improved: Dentist made the decision to put the crown on my tooth. I have agreed and paid 204 pounds for NHS band 3 treatment. After initial root canal treatment I made another appointment have a crown fixed. When I first seen my tooth in the mirror after treatment I was devastated. The tooth was all shiny silver. It is fifth upper but it is visible when I smile. When I asked dentist why they did not put white crown, they said they could not do it because there was not enough natural tooth left. They should inform me before about crown colour. I would never pay 204 pounds for metal tooth and would pay for private treatment. I visited another dentist and they said white crown could have been fixed easily and no one is fixing 'metal' crowns at these times. I made the complain to claim my money back because of disinformation, however without the success
Friday, March 18, 2011
Liked: Up to now I've had a reasonable experience with the dentist - very professional and gentle. The hygienist is very thorough too.
Improved: This surgery have changed my dentist without asking me. The first I knew was a text message reminding me about my appointment. The dentist is the same one they gave to my wife and brother under the same circumstances - no prior warning. My wife is a nervous patient and the dentist appointed to her was not gentle or reassuring. She has not been to the dentist since. My brother has changed surgeries. And I will no longer be using this surgery.
Thursday, January 13, 2011
Liked: Excellent receptionist very freindly and efficient, , the dentist was so careing and reasuring very proffesional, the hygenist was brilliant.Overall the practice is first class.