AnythingElse: My appointment was for 3pm and I was not called in until 3.30pm. Neither the reception staff or the dental staff made any comment or apology for this delay. Had I arrived 30 minutes late I am sure this would have been mentioned. On the waiting room wall is a notice about missed appointments and what that equates to in time wasted. Should they not deduct from this the time wasted on patients waiting?
AnythingElse: I've used this dental practice since my previous dentist stopped doing NHS work and I've been really pleased with the treatment and the friendliness of the staff. I'm a bit phobic about dentists and the dentist is extremely understanding and reassuring. Well worth the 30 mile round trip since we moved house!