Thursday, April 18, 2013
AnythingElse: My appointment was for 3pm and I was not called in until 3.30pm. Neither the reception staff or the dental staff made any comment or apology for this delay. Had I arrived 30 minutes late I am sure this would have been mentioned. On the waiting room wall is a notice about missed appointments and what that equates to in time wasted. Should they not deduct from this the time wasted on patients waiting?