Sunday, April 21, 2013
AnythingElse: I had experience with 2 of the dentists in this practise, both were poor practitioners, one worse than the other, but the other was extremely rude and abrupt. The first just whipped out teeth that could have been saved. This second one was not much better and then had the temerity, after my last visit, to report me for abuse, after I had commented to the staff on reception that I was not surprised they had abuse reports after the way I had just been treated. I received a letter from the management saying due to the dentist's report, they did not want me as a patient in the future. Well, I was furious and wrote back saying that I had no intention of being a patient of theirs ever again and giving my version of the events, with the reminder that there are always 2 sides to every story. Next, I received an apology from both management and from the dentist. The one from the dentist rang with insincerity. Obviously, I shall never return, even after their apologies, as their practise is awful in every way possible. The main impression was that because I was an NHS patient and not a private patient, I must expect shoddy treatment and shoddy dental technician work, e.g. "what do you expect?"... a lot better than they gave out!