Live dental appointments
We wanted to give patients an alternative to calling practice after practice, being put on hold endlessly only to be told there were no appointments available. Toothpick is free, fast and smart, and the benefits of allowing new patients to book an appointment online, in their own time, are obvious the moment they start using our service.
New tool for a new market
The potential for expanding your business lies outside of your working hours. Approximately 400f Toothpick appointments were booked either before or long after practice closing time. Ignore this fact at your own risk.
Put custom back into customer service
The other 500f appointments were booked by existing customers. This is a clear sign that, regardless of how friendly and helpful the human voice on the other end of the telephone line is, patients prefer being in control of their own time by booking online.
New patients without expensive marketing
Unfortunately when it comes to advertising there is not much traditional marketing methods can do to engage patients. By providing key information, receiving good patient reviews and, most importantly, providing instant online booking, our clients soon realised that more than 500f appointments were booked by new patients.
Do more by doing less
What would you say if we told you that you can save almost a whole week by doing nothing? Offering patients the option of online booking our clients were able to save up to 61 hours per month on reception time. Less administration work with appointments means more time to focus on delivering high quality customer service.
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